Mary Brainerd led 26,000 employees as CEO of HealthPartners, the largest consumer-governed healthcare system in the U.S. She also served as Board Chair of the Minneapolis Federal Reserve.
In this episode, she and Jason talk through:
– “Alignment, not sameness”: how to drive bottom-up change
– What cancer taught her about fear, empathy, and patient care
– How a co-op hospital model built real accountability
– Why AI is a lifeline to healthcare
– The Itasca Project and lessons from civic leadership
It’s the rarely discussed side of CEO work: culture, empathy, governance, and what it really means to lead at scale.
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