Jagged Frontiers: The 2025 Playbook for AI at Work

Is AI capable of revolutionizing your workflow? This episode examines what the technology is capable of doing and what still feels frustrating. From radically faster resume screening and meeting prep automation, to saving hours on research and making sense of dense docs, Alex and Moah reveal some “easy win” strategies that can start saving you time today. They also explore the jagged edges where AI still stumbles, helping you avoid some frustration.

Discover how built-in tools like Gemini and Copilot can instantly boost your team’s efficiency without any technical integrations. Hear candid talk on what automation can (and can’t) replace, differences in payoffs for seasoned vs. new employees, and practical prompts to ensure quality results. AI has improved significantly since ChatGPT was first introduced, so if you were let down by it before, now is a great time to give it another shot.

Links from the show!

MIT Productivity Study with ChatGPT https://economics.mit.edu/sites/default/files/inline-files/Noy_Zhang_1.pdf

AI usage experiment with Customer Support https://academic.oup.com/qje/article/140/2/889/7990658

Jagged Frontier Experiment by Harvard Business School: https://www.hbs.edu/ris/Publication%20Files/24-013_d9b45b68-9e74-42d6-a1c6-c72fb70c7282.pdf

Got to-dos? Get GQueues gqueues.com

Boomerang for Gmail boomeranggmail.com

Boomerang for Outlook boomerangoutlook.com