How do you identify the one belief that's blocking a team's results?
Why do departments typically compete instead of collaborate, and what breaks the pattern?
Dr. Jessica Kriegel joins Team Lab to unpack these questions and we dig into the central paradox of her book Surrender to Lead: that letting go of control is what actually produces it. She explains how the very human pattern of controlling outcomes to avoid discomfort shows up in how leaders manage their teams. She also covers the steps to dissolving the department rivalry (SILOS!) that shows up in nearly every organization.
Our conversation moves through her SHIFT model for decision-making and a live walkthrough of how beliefs (not actions) are the real lever leaders can pull. Jessica shares that a leader's REAL JOB is designing the experiences that move a team toward the belief that drives the result.
Dr. Jessica Kriegel is a change activation expert at Culture Partners and the #1 USA Today best-selling author of Surrender to Lead, co-written with Culture Partners CEO Joe Terry. Her previous book, Unfairly Labeled, challenged the conventional wisdom on generational stereotypes in the workplace.
A regular contributor to CNN, CNBC, and Fox Business, Kriegel researches how leaders can trade command-and-control management for results that actually last. She also publishes This Week in Culture on LinkedIn and co-hosts The CEO Daily Brief, a five-minute daily podcast briefing executives on what they need to know.
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