A new study suggests our screen habits may be tied to deeper needs such as comfort, connection, validation and the fear of missing out. Cheryl Goh speaks with Tan Toi Chia, Chief of People, Organisation and Communications at StarHub, and Joan Low, Founder and CEO of ThoughtFull to unpack why it can be so hard to switch off, and how recognising what drives the habit could help us build a healthier relationship with technology.