What happens when a construction expert who has spent decades uncovering building failures decides to start a company with his sons?
On Living Your Legacy, host Jay Langan welcomes Benjamin Haynes, CEO and co-founder of H&M Impact Window and Door. With over 30 years of contracting experience and two decades investigating construction defects, Benjamin knows exactly where the industry falls short.
As his sons spot an opportunity in Florida's impact window market, Benjamin faces an unexpected new chapter just as retirement approaches. He explores the challenges of building a family business, the importance of quality craftsmanship, and why skilled trades offer an overlooked path to entrepreneurship.
Can doing things differently become the foundation of a lasting family legacy?
Key Takeaways
How identifying poor workmanship creates an opportunity to build a differentiated construction business.
Why dividing responsibilities according to individual strengths helps family businesses operate effectively.
How licensing, insurance, and references from difficult projects reveal a contractor's reliability.
Why transparent timelines, custom installations, and quality materials are essential to customer trust.
How skilled trades create opportunities for entrepreneurship, financial independence, and generational legacy.
Notable Quotes
"As an expert witness, I've taken apart thousands of buildings."
"Ask for a reference on a project that did not go well."
"Because we all have different strengths, it means we all work extremely well together."
"To be a business in the community, you need to be a part of the community."
"There's a phenomenal opportunity to make not only great money for yourself and your family, but to own a business."
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