As electricity demand accelerates from AI data centers, electrification and other large loads, utilities are facing a difficult question: How can they invest in the infrastructure needed for future growth while keeping electricity affordable for customers? In this episode of T&D World Live, we speak with Stephanie Cutter, EY Global and Americas Power and Utilities Leader, and Greg Guthridge, EY Global Power and Utilities Customer Experience Transformation Leader, about the growing tension between grid investment, reliability, affordability and customer expectations.

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