A bad system will beat a good person every time.

What if the problem isn't your people... but your systems?

This week on Mpactful Messages: The Let's Talk About It Podcast, Mayce DelValle and Missy Washam welcome HR strategist and business consultant Kerri Roberts for a conversation inspired by this week's quote:

"A bad system will beat a good person every time." – W. Edwards Deming

Together, they talk about it and explore why great employees often struggle in broken systems. Kerri shares practical insights on creating role clarity, building trust through consistent communication, identifying hidden process problems, and helping leaders stop blaming people for issues that better systems can solve.

If you've ever found yourself wondering why good people aren't performing at their best, this episode will challenge you to look beyond the individual and examine the environment you've created.

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Credits: Mpactful Messages: The Let's Talk About It Podcast is hosted by Mayce DelValle (@maycedelvalle) and Missy Washam (@missywasham). Special Guest: Kerri Roberts (saltandlightadvisors.com | LinkedIn: Kerri Roberts) Edited by Brandon Manzano.