We know patients prefer being looked after by health professionals with empathy – in simple terms the ability to put themselves in someone else’s shoes. But it’s not just a “nice to have”; there’s growing evidence that empathy is also linked to better clinical outcomes. So what is the latest evidence about empathy in healthcare? Can anyone learn to be empathic – and if so, how can we train the doctors of the future to be more empathic? Are empathic health professionals more – or less - likely to burnout? Guest: Dr Andy Ward, an academic GP and Associate Professor in Medical Education at Leicester Medical School. Andy has been leading communication skills teaching at Leicester for 16 years, and is a senior member of the newly launched Stoneygate Centre for Empathic Healthcare. Presenter: Prof Graham Easton
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