Specialty retail remains central to high-end audio—but expectations have changed. This discussion focuses on experience-driven retail, appointment models, demonstration strategy, CRM integration, and hybrid online/offline approaches. Dealers and manufacturers will explore how to create environments that convert serious listeners into long-term clients.

Moderator:

Julie Mullins, Contributor, Stereophile/Analog Planet
Panelists:
Brandon Bartee, AudioConcepts
Wesley Katzir, Common Wave Hi-Fi
Tyler T Mueller, Next Level HiFi
Adam Wexler, Resolution Audio/Video NYC

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