If you're doing all the things and your business still feels messy, this one's for you.
I hear it all the time: my services are too custom to systematize. And I get it, because parts of your work really are custom. But there's still a baseline every client should move through, and that's the part most people never map.
In this episode I talk about:
- Why "too custom" is usually a mapping problem
- What we actually do on the strategy call when we map your client journey
- Why I ask you why so much, and why it's not a critique
- What to look at before you blame your CRM
The work is on the front end. Do it and everything after connects.
🎙️ABOUT THE HOST
Hi, I'm Kenniqua Lewter, Client Experience Systems Strategist, HoneyBook Educator, and the host of the Systems Rehab Podcast. I help service providers create client experience systems that save time, strengthen client relationships, and build a business that runs with ease.
➡️WAYS WE CAN WORK TOGETHER
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