Why most AI projects fail (And how to actually make AI work in your business) with Zach Giglio

In this episode of Explainable AI, Rohan Hall and Paul Anthony Claxton sit down with Zach Giglio, CEO of GCM, to break down a critical question:

👉 Why do most AI implementations fail?

While companies are investing billions into AI, most projects never deliver real results. The problem isn’t the technology — it’s how businesses are using it.

🔍 In this episode, we cover:

- Why most AI projects fail (and waste money)

- The difference between AI as tech vs AI as change management

- How small & mid-sized businesses are actually using AI today

- Why employees resist AI (and how to fix it)

🧠 Key Insight:

AI success isn’t about tools — it’s about changing behavior, workflows, and mindset.