In this bonus episode of Stop Requested, Levi McCollum and Christian Londono talk with Alejandro Schmidt and Freddy Canales from DTPM, Santiago’s public transport authority, and Jose Mostajo from SONDA. Recorded in Spanish at APTA EXPO in Chicago, the conversation traces how Santiago’s transit system has changed since the difficult launch of Transantiago in 2007.
Alejandro and Freddy discuss cashless payments, monthly fare caps, and why many riders still prefer a physical fare card. They also talk about fare evasion and how better real-time information could make everyday trips easier.