A shift is happening in emergency services—and it’s bigger than a new protocol or clinical skill. In this episode, we break down what it means for an entire agency to adopt trauma-informed care, following a groundbreaking certification by the San Antonio Fire Department.
We talk about how trauma shapes patient behavior, provider wellbeing, and the culture of EMS itself—and why understanding that can change how we communicate, make decisions, and show up on scene. From real-world applications to system-level change, this conversation explores why trauma-informed care may be the next evolution of EMS.
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