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In this follow-up to Episode #5 on diagnosing complexity, Matt and Tenille get tangible with a conversation on ways to think and approach systems mapping. The big focus is on two foundational ways to frame a system:

  • through the actors that are involved or interacting
  • through the determinants (barriers or enablers) to a topic area or point of focus

They unpack some of the tricks and tips - including second layer questions, boundary setting, and lateral thinking - as well as the role and importance of different perspectives being involved.

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