How to get into IAM in 2026? In this video, we explain how to start a career in IAM (Identity and Access Management), what IAM skills you need, which IAM tools to learn, and what the real IAM career path looks like.
Andrew Chanthaphone shares his 14+ years of experience in Identity and Access Management and explains how he went from testing and IAM analyst roles to project management, IAM engineering, and senior engineering.
If you're looking to start an IAM career, move from Helpdesk to IAM, or get into cybersecurity through Identity and Access Management, this interview gives you practical advice on what to learn and how to build real IAM experience.
We cover IAM fundamentals, IAM tools, Microsoft Entra ID, Okta, SailPoint, Identity Governance, Workforce Identity, Customer Identity and Access Management (CIAM), IAM jobs, and IAM career opportunities.
Where you can find Andrew:
YouTube: https://www.youtube.com/channel/UCQt1akSIv5b8GW6yp2sQzjw
Website: https://allthingsidentity.com/
IG: https://www.instagram.com/allthingsidentity/
TikTok: https://www.tiktok.com/@allthingsiam2
Online Courses: https://courses.allthingsidentity.com/pages/courses-and-pricing
Topics covered in this IAM career interview:
00:00 Introduction
01:28 14+ Years in IAM: Career Journey
02:56 Why Identity & Access Management Matters
08:46 Is Helpdesk the Best Way Into IAM?
10:30 How to Move From Helpdesk to IAM
12:33 What IAM Skills Should You Learn?
14:00 IAM Tools & Real-World Experience
20:00 Okta vs Microsoft Entra
25:00 SailPoint & Identity Governance
30:00 IAM Career Opportunities
35:00 What IAM Employers Look For
40:10 IAM Tools vs IAM Fundamentals
42:30 The Future of IAM
45:26 Customer Identity vs Workforce Identity
48:50 AI Agents & Non-Human Identities
52:28 AI, Security & Human Oversight
53:50 IAM Career Quick Hits
In this video you'll learn:
• How to get into IAM
• How to start an IAM career in 2026
• How to move from Helpdesk to IAM
• What IAM skills to learn
• What IAM tools to learn
• Microsoft Entra ID and Okta
• SailPoint and Identity Governance
• IAM Analyst, IAM Engineer and IAM Architect roles
• Workforce Identity vs Customer Identity
• IAM jobs and career opportunities
• AI in IAM and cybersecurity
• AI agents and non-human identities
• The future of IAM
If you're interested in IAM, Identity and Access Management, cybersecurity, identity security, IAM jobs, or building a career in cybersecurity, this interview is for you.
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