Is it possible for us to ever wholeheartedly trust a machine the way we would a human? According to Charles Duhigg, Pulitzer Prize-winning journalist and New York Times bestselling author of The Power of Habit and Supercommunicators: How to Unlock the Secret Language of Connection, the answer is no. And that’s what stops us from being able to emotionally connect with AI chatbots.

In this episode, host Rana el Kaliouby and Duhigg dissect what's really happening when people confide in ChatGPT and why real connection depends on reciprocity and vulnerability, two things AI can't offer.

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