This week Charlotte Gregory is joined by Melanie Hayes, co-founder of KYND — grown from three people in a room in Brixton to a company working with insurers, brokers, and MGAs across 35 countries.
In this conversation, Melanie shares:
✅ The moment that taught her just how many hats a founder has to wear
✅ A first look at KYND's new AI white paper — built from months of conversations with insurers, brokers, underwriters and AI specialists
✅ Why "silent AI" is emerging as the market's biggest shared concern
✅ How 8 years of proprietary cyber risk data gives KYND an edge no generic AI model can replicate
✅ Her honest advice for future founders
It's a conversation about building something no one else had built yet, staying customer-centric through every pivot, and why representation in cyber, AI and insurance still matters.
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