Revolutionizing Healthcare: Banner Health's Intelligent Automation Journey Welcome to the Intelligent Automation News Podcast. In this exciting episode, Jesse Tutt from Intelligent Automation News (https://intelligentautomation.news) is joined by Suzi Dack, Shannon Todd, and Kim Anderson from Banner Health, one of the largest healthcare organizations in the US.
This powerhouse team shares their journey of transforming healthcare through cutting-edge automation technologies. They delve into the implementation of intelligent automation that has streamlined operations, reduced costs, and enhanced patient care.
Learn about their strategies, key innovations, internal programs, and success stories, including award-winning projects and practical tips for those on their own automation journey. Don't miss out on understanding the impactful role of automation in healthcare. Make sure to subscribe for more insightful episodes!
00:00 Introduction to the Podcast
00:10 Meet the Banner Health Team
01:40 Banner Health Overview
03:20 Intelligent Automation at Banner Health
04:58 Awards and Achievements
09:32 Team Structure and Operations
15:48 Project Phases and Development
24:20 Power Platform and Citizen Development
25:45 Lessons Learned: Starting Simple
25:59 Establishing Development Templates
26:55 Consistent Runtime Resources
27:47 Isolating VMs for Updates
28:29 Versatile Operations Staff
29:00 Managing Enhancements and Break Fixes
29:19 Strategic Bot Building
30:45 Growth and Education in Intelligent Automation
32:02 Promoting and Celebrating Automation Success
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