In this episode I share a real‑life phone call from a very young potential client who reached out about a tongue‑tie release and frenectomy, expecting a quick surgical solution. Instead of rushing to agree or disagree, I slowed things down, asked targeted questions, and uncovered signs of temporomandibular disorder (TMD) that had never been considered in the process of her search for help. In this episode, I walk you through how I used education to shift her understanding of her symptoms, and why clarifying goals and history matters just as much as any hands‑on technique. You’ll also hear how these kinds of conversations can build relationships with physicians and other providers—not by “selling” OT, but by helping clients land in the right place, with the right services, at the right time through the process of education.
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