In today’s fast-moving world, leaders are rarely solving simple problems with neat, linear answers. Most challenges are complex - full of moving parts, shifting priorities and unpredictable human dynamics.
In this episode, Lucy and Juliet unpack what it means to lead through complexity: how to recognise when a problem can’t be ‘solved’ with more data or analysis, and what leaders can do instead. They explore how to pause, think differently and act with courage and to help your teams stay confident amid uncertainty.
They explore:
The difference between complicated and complex problems
Why our brains crave certainty (and why that makes complex work hard)
How to slow down and see multiple perspectives
The value of small, safe-to-fail experiments and learning fast from the results
Why courage, curiosity and reflection are essential to leading well in complexity
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