Episode 40: 🔥30 Million Fewer Emails. Same Engagement - with Mike McLean

About this episode:

In this episode of Knowledge Fika, Rebecka Isaksson chats with Mike McLean about the future of Microsoft Viva Engage and how AI is transforming workplace communities. From smarter notifications and community management to Copilot, and the brand new Community Agent (!!!), Mike shares how Microsoft is helping organizations cut through the noise while keeping people connected.

They also explore dynamic community experiences, governance at scale, and why, despite all the shiny new tech, real human connections still matter most.

About Mike McLean:

Mike is a Principal Group Product Manager at Microsoft who's spent more than two decades building products used by millions around the world. His fingerprints are all over everything from Microsoft Teams and Viva to SharePoint, Planner, Power BI, and Microsoft 365 Groups.

These days, Mike is focused on making workplace communities smarter, more engaging, and a whole lot easier to navigate with AI. Equal parts product nerd and people champion, he's passionate about building technology that helps work feel a little more connected and a lot more human.

... And he happens to be a big fan of Swedish Fika - and the delightful "vacuum cleaner" cookie!