Georgie and Neil have a real conversation in easy English about how we tell people we are not happy about something - complaining. Learn how to talk about whether you might be entitled to a discount, and find out why some hotel reviews have got Neil worried...

Watch a video version of this podcast and find a free worksheet and transcript here: https://www.bbc.co.uk/learningenglish/english/features/real-easy-english/260904

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