What happens when AI moves beyond individual legal tasks and starts changing how an entire legal department operates? In this episode of Meeting of the Minds – The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe sit down with Monique White, Vice President and Head of Legal Operations at Link Logistics, to explore the rapid evolution of legal AI and what it means for legal teams, legal operations professionals, and business leaders.
White brings a unique perspective shaped by her career across global supply chain operations, internal audit and compliance, legal operations, and alternative legal service providers. She explains how her audit background shaped her risk-based approach to legal operations and why understanding the business end-to-end is becoming increasingly important for legal professionals.
The conversation explores AI as a potential junior-level resource for low-complexity, high-volume legal work, the shift from legal operations execution to workflow orchestration, the role of AI in contract analysis and risk identification, and the importance of closing the loop between contract insights and future workflows. White also explains why legal teams need to establish clear guardrails around AI and determine where human judgment must remain central.
For legal operations leaders, general counsel, in-house legal teams, and professionals navigating AI adoption, this conversation offers a practical look at how legal technology, workflow automation, AI governance, and business strategy are coming together.
What You'll Learn:
- How AI is changing resource sourcing and why legal teams are beginning to consider AI for low-complexity, high-volume work
- Why legal operations is evolving toward workflow orchestration, strategy, optimization, and innovation
- How contract intelligence can become more valuable when insights are fed back into playbooks and future workflows
- How AI can help legal teams identify risk, control gaps, and patterns across large volumes of contracts
- Why legal teams need to define what AI should and should not be allowed to do
- How centralized AI governance can prevent fragmented prompts, agents, and workflows across legal teams
- Why legal operations professionals need stronger end-to-end business knowledge and cross-functional relationships
About the Guest:
Monique White is the Vice President and Head of Legal Operations at Link Logistics, with more than a decade of experience spanning legal operations, supply chain management, internal audit, and compliance. Her career began in global supply chain operations before she moved into audit and compliance, where she developed the risk-based approach that continues to shape her work in legal operations. She has also worked with alternative legal service providers and led digital transformation initiatives involving contract lifecycle management and legal department standardization.
Monique brings a cross-functional perspective to legal technology and transformation, with a focus on legal service delivery, risk management, workflow optimization, AI adoption, and the evolving role of legal operations within the broader business.
Episode Resources
