In this episode of Vertical MRO, hosts David Kreutzkamp and Scott Hayward are joined by Anneke Tucker of Attain Aviation for a conversation about human factors, leadership, mentorship, and building stronger maintenance organizations.
Anneke shares her unconventional path into aviation, from serving in the U.S. Marine Corps and working on CH-53 helicopters to a career spanning aircraft maintenance, quality systems, and aviation consulting. That experience provides the foundation for a broader discussion about why human factors go well beyond simply recognizing the Dirty Dozen.
Together, Anneke, Scott, and David explore the role leadership and organizational culture play in reducing human factors risks, the value of mentorship and knowledge transfer, and the challenge of preserving decades of experience as senior maintainers leave the workforce.
The conversation also looks ahead to the next generation, including why the industry needs to introduce young people to maintenance careers earlier and provide meaningful hands-on opportunities that show them what working in aviation can actually look like.
Anneke will continue the conversation as a speaker at the 2026 Vertical MRO Conference, bringing practical lessons in human factors directly to the maintenance community.
Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!
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