RouteGenie helps NEMT providers simplify the entire transportation operation with one platform for routing, scheduling, dispatching, billing, fleet management, driver workflows, and passenger communication. By automating daily challenges like no-shows, add-on trips, vehicle breakdowns, billing errors, and inefficient routes, RouteGenie helps providers complete more trips, reduce costs, improve on-time performance, and grow revenue.
In this episode, we explore how non-emergency medical transportation is becoming a core part of healthcare access, especially for older adults, chronic care patients, and underserved communities. We speak with RouteGenie CEO Cameron Craig who discusses how transportation affects outcomes, why the industry stayed paper-based for so long, and how verification, routing, and AI are modernizing operations.
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