28. Answering the Call: Stories from GFC Dispatchers with Ashlee Booth and Rebecca Waller

Welcome to the Georgia Forestry Forum!

In today’s episode, GFC's Response Center Managers Ashlee Booth and Rebecca Waller give an inside look at the work of a GFC Dispatcher. Fielding more than 120,000 calls and coordinating over 3,000 dispatches each year, these professionals are the vital link between the public and wildland firefighters in the field. You’ll hear how dispatchers balance customer service with emergency response, along with some of their most memorable calls and moments that define one of the most fast-paced, high-stakes roles in the entire agency. 

Find Georgia Forestry Commission online:

• Website: https://gatrees.org/
• Facebook: https://www.facebook.com/GeorgiaForestryCommission/
• Instagram: https://www.instagram.com/gatrees/
• Twitter/X: https://twitter.com/GaTrees

Ashlee Booth
Central Response Center Manager
Georgia Forestry Commission
abooth@gfc.state.ga.us

Rebecca Waller
Southern Response Center Manager
Georgia Forestry Commission
rwaller@gfc.state.ga.us 

Credits:

YouTube Audio Library - 

• Duck in the Alley by Tracktribe
• The Painted Night by National Sweetheart
• Rolin by Lauren Duski
• You Are The Only by Tracktribe

Freesound.org Attributions - 

• Blackbird Fly By by acclivity
• Cinematic Impact Boom by Universfield 
• Deep Cinematic Impact by MeijstroAudio 
• Dial by CGEffex
• Dialing on an iPhone by pfranzen 
• Digital Wildfire by vekoN
• Medium Sized Propellor Plane by soundslikewillem 
• Radio Click 4 by ERH 
• Tractor Plowing by Jukar

Have ideas, feedback, or questions? Let us know!