What do you do if you don't understand something at work? In this episode of Office English, Pippa and Phil talk about miscommunication and how to check you understand your colleagues, and that they understand you.

Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250428

Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxiety

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This programme was originally broadcast in April 2025.

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