Jason Fried is a co-founder and CEO of 37signals, the company behind Basecamp and HEY. Together with his business partner David Hannemeier Hanson, Jason co-authored seminal entrepreneurship books Rework, Remote, and It Doesn't Have to Be Crazy at Work.
This episode was originally published on the Metacast podcast, episode 28 in July 2023.
Chapters
03:17 - Introduction of Jason and 37signals
05:38 - Founder role vs. CEO role
08:37 - Working with the same co-founder for 20 years
11:10 - Disagreements between founders
13:31 - Disagree and commit principle
15:14 - The business side of things (numbers, accounting, etc.)
18:17 - On costs and profitability
21:01 - Intentionally keeping the company small
24:01 - Managing risk
26:11 - Jeff Bezos' investment
32:34 - Working on several products at the same time
33:31 - Six-week cycles vs. long-term projects
38:50 - Evolution of 37signals
44:45 - Keeping products until the end of the Internet
47:28 - Calm companies
48:38 - Listening to customer feedback
54:25 - Jason's email is public. Is this a good idea?
58:07 - Employee performance reviews and fixed salaries
59:45 - Can the "calm company" mindset work in big companies?
1:05:51 - How does one find a calm company to work for?
1:08:46 - Publishing books
1:11:38 - On being contrarian and no politics at work
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