What does innovation look like when it is grounded in human connection, cultural intelligence, and hospitality-driven leadership?
In this episode of iNNOVATION Insights, host Dr. Eulanda Sanders sits down with Dr. Arlene Garrick, published researcher and poet, and internationally recognized leadership mentor. Arlene shares her global journey from Jamaica to the United States and Canada, and how living and working across cultures shaped her approach to education, leadership, and student mentorship.
This conversation explores how storytelling, poetry, hospitality, and cultural intelligence can transform leadership and learning environments. Arlene reflects on growing up across from a hotel in Jamaica and how early connections with travelers sparked her lifelong commitment to hospitality, people-centered leadership, and cross-cultural education.
⚫In this episode, you will hear about:
◾How hospitality leadership builds empathy and inclusive learning spaces
◾The difference between cultural awareness and cultural intelligence
◾What leaders often miss in cross-cultural hiring and interviews
◾Supporting immigrant students and international learners in higher education
◾Using storytelling, poetry, and creative teaching strategies to deepen learning
◾Building experiential learning through international internships and industry partnerships
◾Why innovation is “courage dressed as possibility.”
Arlene also shares insights from training over 2,000 volunteers for the Cricket World Cup, coordinating international internships, and mentoring students across continents.
⚫Connect with Arlene
◾LinkedIn: https://www.linkedin.com/in/arlenegarrick/
◾Facebook: https://www.facebook.com/ArleneHowellGarrick
◾Books: https://www.amazon.com/stores/author/B0FHCT99VJ?ccs_id=c352d327-ea3a-4d25-a124-1674120a7249e
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