In the latest episode of the Team Performance Podcast, Mark Gilroy talks to Rachel Wilson Rugelsjøen —leadership coach, HR consultant, and founder of LevelUp HR —about:


  • The unspoken rules (and noises) that shape Scandinavian leadership culture

  • Why “proud but humble” is more than just a phrase—it’s a leadership mindset

  • How consensus can drive collaboration—and create hidden friction

  • The difference between being direct and courageous in giving feedback

  • Why protecting people from tough messages is actually uncaring

  • How to coach leaders who struggle with psychological safety

  • What makes feedback land more effectively in Nordic teams

  • The role of cultural frameworks in unlocking honest conversations

  • Why emotional intelligence is no longer optional in leadership


💡 Find out more about Rachel and her work here


Want to discover how to get your teams sharing honest feedback using PCS? Book a call with our team today:


👉 https://www.performanceclimatesystem.com/

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