In Part 1 we covered how to start a customer support call politely, explain problems clearly, answer common questions, and handle cancellations.

In this second part, you'll learn even more practical Luxembourgish for real-life customer support situations.

Here's what you'll learn today:

  • How to deal with billing errors and refunds
  • What to say when you don't understand something
  • How to ask for help, follow-ups, and solutions
  • Polite ways to end a customer support conversation

By the end of this lesson, you'll have useful phrases and expressions you can start using right away.

Formal & Business Luxembourgish Online Course

https://courses.luxembourgishwithanne.lu/p/a2-b2luxembourgish-language-course-formal-and-business

Sproochentest Oral Exam Prep Class:

https://courses.luxembourgishwithanne.lu/p/oralexam

Facebook: https://www.facebook.com/luxembourgishwithanne.lu/

Instagram: https://www.instagram.com/luxembourgishwithanne/?hl=en

LinkedIn: https://www.linkedin.com/company/80364342/admin/feed/posts

Youtube: https://www.youtube.com/channel/UCh7_kWqrLaZea-IJH46KJEA

Rss Apple Podcaster
Podden och tillhörande omslagsbild på den här sidan tillhör Luxembourgish with Anne. Innehållet i podden är skapat av Luxembourgish with Anne och inte av, eller tillsammans med, Poddtoppen.