Why Zapier Requires 100% AI Fluency (And How They Measure It)

One of our biggest episodes of this past year was with Zapier’s CPO Brandon Sammut, ICYMI or as a refresher, in this essetial Heretics 101 feature, he demonstrates AI agents transforming HR workflows: from automating bar raiser interview prep to performance evidence collection, while explaining their four-level AI fluency framework.

Support our Sponsor:

Metaview is the AI platform built for recruiting. Check it out: https://www.metaview.ai/heretics

* Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.

* Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can’t live without Metaview.

* It only takes minutes to get up and running.

KEEP UP WITH NOLAN + KELLI ON LINKEDIN

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

__

LINKS:

For coaching and advising inquire at https://kellidragovich.com/

—

TIMESTAMPS:

(00:00) Intro(00:26) Why AI Fluency is Required for 100% of New Hires(02:00) The 4-Level AI Fluency Rubric: Capable to Transformational(03:38) Demo 1: Bar Raiser Interview Agent(04:33) 730 Employees, 10 VPs - Job Level Discipline(05:47) Agent Explains WHY It Chose Each Question(06:27) The Spectrum of AI Interview Approaches(08:18) Demo 2: Performance Review Evidence Collection(09:21) The Blob Notes Emoji: Triggering Evidence Collection(10:33) Don’t Let Perfect Be the Enemy of Good(11:21) Future Vision: AI Coach Idling in Slack(13:25) “It’s Like Steroids” - Not AI Overlords Taking Over(13:51) Sponsor: Metaview(15:41) Live Demo: Blob Notes in Action(18:13) Employee Choice vs Mandates: Marketing Over Requirements(19:27) Leadership Doing Real Work - Few Companies Have Real Use Cases(21:00) Demo 3: One-on-One Meeting Coach (Most Sophisticated Build)(23:20) Calculating Talk-to-Listen Ratios(24:40) Scaling HR Business Partners - Every Company’s Manager Problem(26:07) Implementation Choices: On-Demand vs Required(27:35) Transparency: What Data? Where Stored? Who Sees It?(28:44) The Iron Man Suit vs AI Overlords(28:56) Where to Find Brandon - LinkedIn(29:12) Wrap

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com