In our latest episode of The Daily Groomer, I sit down with Felicia Gutierrez, also known as the Profitable Groomer, to talk about the systems and habits that help grooming businesses stay profitable long-term. Felicia shares lessons from her experience working in corporate salons, private shops, and coaching groomers across the industry. We cover client retention, rebooking, getting customer feedback, marketing, and how small changes in communication and consistency can make a big difference in revenue.
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