AI is no longer just a legal technology or governance issue – it is increasingly an organizational transformation challenge. In this episode of The Data Chronicles, we sit down with Avi Goldfarb, the Rotman Chair in Artificial Intelligence and Healthcare at the University of Toronto and co-author of Prediction Machines and Power and Prediction, to examine why widespread AI pilots, strategies, deployed tools, and leadership attention have not yet produced the deeper business change many organizations expected.

 

We explore why simply giving teams access to AI tools is not the same as redesigning how a business works, how AI can shift decision-making power among employees, leaders, and vendors, and why organizations must decide what they value before letting external systems define success for them. Ultimately, the conversation reframes AI not as a machine that makes decisions for us, but as a powerful information technology whose transformative value depends on human judgment, clear KPIs, CEO-level commitment, and a deliberate understanding of what the organization is trying to accomplish.

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