Sally interviews serial volunteer Emma Boddington-Stubbs on The Event Show about why she volunteers and what volunteers gain, including fun, friendships, new skills, supplier contacts, and improved communication that has benefited her professional life.
Emma shares volunteer roles ranging from Eat Up Australia’s one-hour cheese-sandwich sessions for schoolchildren to welcoming and supporting people at Brisbane courts through UnitingCare.
They discuss why people may volunteer less, the value of giving time versus money, and how volunteers can soften guest experiences.
Emma outlines what organisers should do to value volunteers: clearly share the why, prepare volunteers with practical details, respect their time, ask for feedback, acknowledge them genuinely, close the loop with outcomes, and plan for volunteer issues and risk management.
00:00 Meet Emma Volunteer Life 01:55 Volunteering Roots and Early Days 03:52 Career Skills from Volunteering 09:04 Why Volunteers Keep Coming Back 10:56 Eat Up Sandwich Shift 16:59 Choosing the Right Gig 19:39 Doing It for Yourself 26:34 Time vs Money Giving 30:43 Volunteer Comms That Work 41:02 Volunteer War Stories 47:00 Volunteer Snubs 47:23 Organiser Chaos 48:48 Offboarding Feedback 50:16 Recognition That Works 52:23 Volunteer Logistics 54:20 Volunteer Visibility 56:20 Courthouse Volunteering 01:03:29 Why We Say Yes 01:03:48 Volunteer Checklist 01:14:24 Risk Management 01:21:20 Raffle Lessons 01:24:03 Final Wrap Up
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