AI Agents & Non-Human Identities: Why They Must Be IAM Users

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AI agents and non-human identities must exist as first-class IAM users before they act. Start with auditability, access review, and governance in your IAM.
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AI agents should not run on secrets, tokens, shared service accounts, or borrowed human sessions. If they can access systems, interpret context, select tools, and trigger actions, they need stable, visible identities in IAM. Start simple: create directory users for meaningful agents, classify them as “Agent”, apply governance groups such as human-supervised or high-privilege, and govern them before they act.