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In this episode of Let’s Talk Teeth, we sit down with Jeff Hand, President of Life Dental Group, a regional DSO based in Oxford, Mississippi. Since its founding in 2018, Life Dental has grown to manage over 15 practices across the Southeast. Jeff shares the story behind that growth, beginning with early partnerships and continuing to thrive through strategic expansion and culture building. We discuss the challenges that come with scaling, the importance of mentorship for new dentists, and how thoughtful marketing plays a critical role in attracting and retaining patients. Whether you are a dental student, recent graduate, or experienced clinician, this episode offers valuable insight into the business and operational side of dentistry.
00:00 Introduction and Guest Welcome
00:20 Jeff Hand's Background and Life Dental Group
01:06 The Journey of Life Dental Group
02:53 Understanding DSOs and Life Dental's Unique Approach
04:37 Challenges in Scaling and Team Building
06:35 Growth Strategy and Practice Acquisitions
10:34 Employee Retention and Culture
13:09 Advice for New Dentists and Training Programs
18:30 Marketing Strategies for Dental Practices
19:01 The Role of Location and Facilities
19:22 Effective Marketing Techniques
21:09 Introducing Dr. Mike Huggins
23:20 Acquiring and Managing Dental Practices
25:54 Challenges in Practice Transitions
27:51 Future Vision for Life Dental
30:25 Advice for Dental Students
32:38 Conclusion and Final Thoughts
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