In this episode, Michael Reddington sits down with Kylee Ingram, CEO of Wizer, a decision intelligence platform built to help organizations make better decisions by designing the right room. Kylee draws on the behavioral research of Dr. Juliette Burke and the science of wise crowds to help leaders understand not just who's sitting at the table, but how they think -- and who's missing.
Kylee breaks down the seven decision-making archetypes, explains why 75% of Western CEOs share just two of them, and shows how that cognitive drift quietly drains innovation and increases decision error over time. She also introduces a practical framework for adapting communication to fit how different people actually make decisions -- not just how they prefer to be addressed.
What You'll Learn in This Episode
What decision intelligence actually means and why it goes far beyond AI-driven analytics
The three factors that determine who belongs in any high-stakes decision room
The seven decision-making archetypes and why you can only truly operate from a primary and secondary
Why achievers and explorers dominate the C-suite and what that costs organizations over time
How social bias, information bias, and capacity bias create the blind spots that lead to catastrophic decisions
How to identify who is missing from your decision room before the damage is done
Why tailoring communication to someone's decision archetype produces measurably better response rates
How the same framework used for decision-making can be applied to influence, negotiation, and difficult people
Chapters
(00:00) Introduction to Kylee Ingram and Wizer
(03:32) Defining Decision Intelligence and Why the Room Matters
(05:47) The Three Factors for Building a Better Decision Room
(07:26) The Seven Decision-Making Archetypes Explained
(10:15) Cognitive Drift and Why Companies Lose Diversity at the Top
(14:42) The Three Biases That Create Decision Blind Spots
(19:45) What Happens When Everyone in the Room Thinks the Same Way
(27:34) How to Identify Who Is Missing Before a Major Decision
(29:56) Applying Decision Archetypes to Communication and Influence
(36:14) Working With Difficult People Through Their Decision Style
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