Help My Small Business: How to Streamline Bookings & Use Data to Boost Customer Retention

This week on The Lazy CEO, we’re joined by hospitality powerhouse Ibby Moubadder to answer a burning Help My Small Business question—how can a growing business streamline its booking system and engage prospective customers?

We take a deep dive into Sophie’s Slime Factory, a business expanding fast and looking for ways to refine its processes. Ibby shares expert insights on optimising bookings, using data to boost customer retention, and keeping customers coming back.

We’d love to feature your business on the podcast! Send us a 30-90 second video telling us about your brand and how we can help—we might just spotlight you in an upcoming episode! Send your video to hello@thelazyceo.com.

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