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In this episode, Jeff and Aniz talk about shop schedules, training, shop culture, and the value of finding the right people in the automotive industry. They discuss why seven day operations are not the right fit for every shop, how technicians should be part of scheduling decisions, and why events like ASTA can provide valuable training, networking, and lasting connections.
The conversation also covers customer service, improving shop processes, budgeting for training, raising rates, investing in your team, and making more time for family.
Timestamps:
00:00 Seven Days Debate 00:48 Why ASTA Is Worth It 03:08 Canada Training Gap 06:48 This Year’s ASTA Goals 08:51 Finding Your People 11:30 Culture and Hiring Right 12:46 Service Value in Details 14:25 Tire Season Efficiency 17:08 Training Pays Dividends 19:46 Shop Hours and Team Buy In 24:13 Time, Family, and Balance 26:13 Wealth Versus Regrets 27:03 Work Addiction Warning Signs 28:47 Generational Wealth Pitfalls 30:23 Teaching Kids Money 32:17 Nurture Business With Training 33:49 Events That Change Lives 37:11 Stop Going It Alone 38:44 Budgeting for Training Trips 40:16 Raise Rates and Value Labor 43:31 Give Back and Connect 46:10 Their Podcast and Community 47:54 Final Push and Thanks
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