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Want to watch this episode on video? Check it out here on YouTube: https://youtu.be/qotZE89J-AY
In this episode, I sit down with Maria, CEO of Mentaya, to discuss how therapists can increase their consult conversion rate without lowering their fees. We share practical ways to confidently communicate your value, address money objections and help private-pay clients understand their out-of-network insurance benefits.
Make sure to bring your paper and pen because this episode is full of actionable tips!
Here are some key points in this episode:
[02:55] How to handle money objections.
[04:13] Reducing sticker shock with insurance benefits.
[07:15] Communicating value instead of defending your fee.
[08:32] Avoiding negotiation after sharing your rate.
[10:09] How out-of-network reimbursements work.
[17:43] Preventing consult-call ghosting.
Links From The Episode:
Try Mentaya’s benefits checker free for 30 days using the promo code MCCANCEMETHOD:
https://www.mentaya.com/therapists/MCCANCEMETHOD?utm_source=Podcast&utm_medium=Influencer&utm_campaign=influencer_pilot_q2_2026&utm_content=nmccance_podcast_july&utm_term=x
More about Maria:
Maria is a founding team member and now CEO of Mentaya, where she helps private-practice therapists navigate out-of-network insurance billing, helping therapists build their practice without needing to take insurance. Born and raised in the Dominican Republic and a Psychology grad from Duke, she pairs deep empathy for providers with a builder's curiosity and growth mindset. Her mission: make quality mental health care easier to deliver and easier to access.
Want to Connect with Mentaya?
Website: https://www.mentaya.com/
Instagram: https://www.instagram.com/joinmentaya/
