How to retain and expand your biggest B2B accounts in 2023—an interview with Michael Tuso

Michael Tuso was the first sales leader hired at ChiliPiper back when the company had less than a million dollars in annual recurring revenue.

He then helped them scale through a seed round, a series A round, and a series B round of funding until they reached a valuation of over $350 million. Michael hired, coached, and trained dozens of salespeople and built out processes for the entire revenue org from scratch, including STRs, AEs, and account managers.

Ever since he started selling, he noticed that it was really difficult for sales teams to figure out how to grow and expand customers once they landed them—And that's why he's founded his new company, Calypso, which is dedicated to helping companies expand and retain their current customer base. 

In this economic climate, I can't think of a better guest to have on the show to learn more about how to drive net revenue retention, their Michael Tuso.