Most founders become the bottleneck in their own business. Lloyd Thompson of Virtual DOO on the fractional "operator" who sits between you and your team — and gets you out of the day-to-day.
Jeremy Rivera talks with Lloyd Thompson, founder of Virtual DOO, about fractional operations for busy online business owners: what a Director of Operations actually does, when you need one, how to make operations measurable, a nuanced take on remote vs. return-to-office, and his fix for the AI era — the problem isn't the tools, it's the noise, so simplify.
⏱️ Chapters 0:00 – Intro: from corporate to Virtual DOO 8:06 – What a fractional operator actually does 12:47 – The return-to-office counter-take 16:41 – Operations ROI: what agencies miss 23:51 – The AI-tool trap: simplify the noise 29:20 – E-commerce operations at scale 33:01 – Where to find Lloyd
In this episode • The "operator" who sits betw • When to hire a DOO — and the first thing to take off the founder's plate • Why operations must be made ads • Remote vs. office: when face-to-face is actually worth the cost • The tool trap: stop chasing channels
Connect with Lloyd Thompson Website: https://virtualdoo.com/ LinkedIn: https://www.linkedin Book: Nine Ways to Leave the Day-to-Day Operations (Amazon)
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