Record Profits, Big Repair Problems: Why Is GM Putting Shareholders First?

General Motors is making billions from full-size pickup trucks and software subscriptions. But as the automaker doubles down on its most profitable businesses and pursues a record $20 billion stock buyback, an uncomfortable question emerges: Why reward shareholders when customers are still struggling with vehicle quality issues, parts shortages, and costly repairs?

In this episode of TechMobility Topics, I examine GM's financial priorities and the business logic behind returning billions to investors while everyday vehicle owners continue facing frustrating ownership experiences.

We explore the numbers, the appeal of stock buybacks, and the growing tension between Wall Street expectations and customer satisfaction. As new vehicles get more expensive, reliability and service support should matter more than ever.

GM may be making the right moves for investors—but is it making the right moves for the people who buy its vehicles?