Everyone talks about workplace culture, but what does it actually mean, and how do you make it better?
In this episode of the Less Chatter, More Matter podcast, we chat with Shane Michael Hatton, keynote speaker and best-selling author of Let's Talk Culture, about what workplace culture really is, why organisations often try to fix it at the wrong level, and how leaders can build a healthier culture by design.
Drawing on research involving more than 1,000 Australian people leaders, Shane explains why culture is about more than values statements and engagement surveys. We explore the importance of psychological safety, the unspoken expectations that influence how people behave, and why trying to train your way out of a culture problem doesn't always work.
Shane also explains why communication professionals have a critical role to play in bringing culture to life through shared language, storytelling and the everyday phrases that help teams understand what good looks like. So, listen in now!
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