Roger Harris is joined by Amanda Aguillard, COO of Padgett, to share what they heard from accounting firm owners on this summer's IRS and association conference tour: owners are tapped out and don't know where to start. Amanda walks through Padgett's right-sizing framework (the right work, for the right clients, at the right price, with the right staff). She covers why a "simple" $1,000 business return can hide $7,000 to $8,000 of unbilled cleanup, how to grade every client A through F, and why fewer than 10% of clients walk away from a price increase. With next tax season approaching, she argues that pricing is the one fix that makes everything else possible, from hiring to advisory work.


Sponsors
Padgett -  Contact Padgett or Email Jeff Phillips

Link to Resource
https://www.padgettadvisors.com/join/the-rightsizing-playbook/


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Chapters

  • (00:00) - Welcome and Guest Intro
  • (02:29) - Amanda’s Career Journey
  • (05:08) - Conference Pain Points
  • (06:20) - Right Sizing Framework
  • (11:09) - CEO Mindset Shift
  • (14:01) - The Hidden Work Trap
  • (19:41) - Advisory Capacity Opportunity
  • (22:09) - Client Census and Grading
  • (25:59) - Pricing Fears and Reality
  • (29:25) - Emotionless Pricing Mindset
  • (30:25) - Exceptions Not Strategy
  • (31:22) - Drop The Guilt
  • (33:10) - Objective Pricing Framework
  • (34:07) - Complexity Risk Value
  • (36:43) - Profitability Benchmarks
  • (39:02) - Pricing Enables Hiring
  • (43:50) - Case Study Cutting 1040s
  • (46:27) - Raise Fees Now
  • (47:42) - Clients Accept Increases
  • (51:15) - Rip The Band Aid
  • (52:57) - Pricing Beats Tech
  • (55:42) - Wrap Up Resources

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Annie Schwab

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This podcast is a production of Earmark Media

The full transcript for this episode is available by clicking on the Transcript tab at the top of this page

All content from this podcast by SmallBizPros, Inc. DBA PADGETT BUSINESS SERVICES is intended for informational purposes only.

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