The belief in the need to place trust in staff to be able to make difficult decisions and tailor support to people’s needs is often in tension with having clear standards and rules to make it easier for staff to make good decisions. Mental health nurse and network coordinator for Luton Live Well Trudy Griffiths and integrated commissioning manager for Salford Clare Mayo explore this tension and seek to find a third way. The Living Well Dialogues is brought to you by the Living Well UK Programme, funded by The National Lottery and delivered by the Innovation Unit. For more information visit livingwellsystems.uk
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