In this episode, Mark Roman and Carlos Thomas from Info-Tech break down the enrollment cliff, AI disruption, and cultural skepticism hitting Higher Ed - and why the CIO is the one best positioned to lead through it.

Guests

Mark Roman, Managing Partner for the Education Business, Info-Tech Research Group

Carlos Thomas, IT Executive Consultant, Info-Tech Research Group

Timestamps

(1:45) What CIOs are excited about in Higher Ed - the question that flips the conversation

(3:20) AI, Agentic AI, and Bloom's Taxonomy - why the CIO is becoming a campus leader

(5:00) The CIO as technology-informed COO - Carlos on the elevation of the role

(6:30) The enrollment cliff and South Africa - how demographics are reshaping institutions worldwide

(9:00) CIO to COO - why the person who sees everything is the one who should run the organization

(11:00) The diplomat skillset - navigating faculty politics and getting things done

(13:00) The "edu-pocalypse" - DOGE, the Department of Education, and cultural skepticism toward Higher Ed

(15:00) AI token data - two-thirds of all AI tokens are being consumed in education

(19:00) The podcast topics they'd love to do next - students and responsible AI

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