From Forest Ranger to Scam Ranger: Building a National Security Approach to Scam Prevention, A conversation with Jamie Simmons, Head of Fraud Prevention, Investigations and Riak Management at Capita lOne

In this episode, Ayelet Biger-Levin sits down with Jamie Simmons to explore how scams have evolved from traditional fraud into a global, AI-driven threat rooted in human psychology.

From his early days as a park ranger to leading fraud prevention at Capital One, Jamie shares why fighting scams today requires a shift toward prevention before manipulation happens and not just stopping payments after the fact.

🔑 Key Takeaways

• Scams are not just fraud—they’re social engineering at scale
• Impact spans all age groups and all financial products
• The real opportunity is moving “left of boom”—before money moves
• Stopping scams requires collaboration across banks, telecom, and tech
• Data sharing is essential—but still limited by policy
• Treating people as victims (not mistakes) is critical to progress

💡 Standout Insight: “We’re not going to win by just stopping payments. That’s too late.”

About the Host

Ayelet Biger-Levin is the Founder of RangersAI and host of Scam Rangers, where she brings together leaders across industries to tackle the human side of scams—combining fraud expertise, psychology, and real-world prevention strategies.

🔗 Resources

• Global Anti-Scam Alliance https://gasa.org/
• National Elder Fraud Coordination Center - https://www.fightelderfraud.org/

About the Host

Ayelet Biger-Levin is the Founder and CEO of RangersAI and the host of Scam Rangers, a podcast exploring the human side of scams and the people working to protect consumers from financial and emotional harm.

Through her work at RangersAI and her leadership within the Global Anti-Scam Alliance, Ayelet partners with financial institutions, policymakers, and advocates to elevate scam prevention beyond controls and technology toward trust-based, customer-centric protection.

Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space:
https://www.linkedin.com/in/ayelet-biger-levin/

RangersAI: https://www.rangersai.com/