Rachel Woods spent her career working in AI, including as a research data scientist at Facebook, long before ChatGPT brought artificial intelligence into the mainstream. In this episode, she breaks down how business owners should actually be thinking about AI—not as another collection of tools, but as a new way to operate a company. Rachel explains how she turns repeatable work into AI “playbooks,” why operations matter more than technical expertise, and how one command can kick off an entire AI-powered daily workflow.
We also dive into the four components every AI playbook needs, why companies should use AI to improve their product instead of simply cutting payroll, when to hire an AI operator versus an engineer, and how existing businesses can gain an advantage by integrating AI behind the scenes. Rachel even breaks down real examples involving email, proposals, project management, customer service, hotel operations, and influencer marketing to show how businesses can gradually automate more of their everyday work.
If this conversation sparked something, the best first step is to build your first playbook.
Rachel made a free guide that walks you through turning one recurring task into a playbook that runs with AI. Get it here!
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